About Intent

Intent is Canada’s creative communications agency for non-profit and public sector organizations.

We bring our non-profit and public sector clients a full service, integrated offering. On our team we have a diverse and inclusive mix of designers, strategists, writers, developers, illustrators, and project managers. Intent provides a comprehensive experience that follows a defined, effective, and predictably successful methodology for our valued clients.

Intent works with hospitals, libraries, governments, public health groups, research initiatives, scientists, community organizers, international development NGOs, LGBTQ+ organizations, industry associations and more.

We create brands, design and develop complex websites, develop integrated campaigns, run digital initiatives, make videos, and much more for our wonderful non-profit clients.

We deeply value our team, offering competitive compensation, protecting a 9–5 workday and healthy boundaries around work, and providing additional personal days.

About the Role—Account Coordinator

We’re looking for an Account Coordinator to help keep projects, proposals, and communications running smoothly. This role blends coordination, organization, and attention to detail. You’ll support Account Managers and the Leadership Team across a mix of creative and strategic initiatives—from coordinating timelines and vendor quotes to preparing decks and polishing proposals. We’re proud of our team stability and long tenure, which reflects how seriously we take culture, balance, and meaningful work.

The ideal candidate is an exceptionally organized individual who thrives in a fast-moving, collaborative environment. You’ll play a vital role in helping the team deliver high-quality work on time and with great care.

What You’ll Do

Account Coordination





- Book meetings, manage schedules, and ensure milestones stay on track.
- Proofread documents for accuracy, tone, and consistency.
- Draft and finesse scopes of work, contracts, and project plans in collaboration with Account Managers.
- Monitor project budgets and flag changes or risks for Account Managers.
- Prepare meeting agendas and record action items to ensure follow-up.
- Assist with content collection from clients.
- Assist with website projects through content entry, QA coordination, redirect preparation, launch support, and routine updates to client and Intent websites.
- Organize and format quality assurance (QA) feedback for development and creative teams.
- Prepare and refine client decks based on team notes and direction.
- Support project onboarding and setup across Intent's project management systems
- Organize client feedback into clear, actionable project tasks
- Support invoicing and recurring client reporting
- Help maintain Intent's internal processes and documentation
- Assist with miscellaneous administrative and project-related tasks as needed in support of the broader team

Business Development Coordination

- Manage the [email protected] inbox and respond to new business inquiries
- Coordinate client intake surveys and set up proposal folders
- Track and organize new business opportunities, tasks, and deadlines
- Administer and manage the sales pipeline, ensuring data accuracy




- Prepare quarterly reports for Account Managers and Leadership
- Gather quotes and coordinate with project vendors.
- Assist with vendor purchase orders and invoice tracking

Compensation

- $52,000 salary
- Full-time position
- Ontario applicants only
- This role is fully remote, with limited in-person meetings
- A laptop will be supplied

Requirements

- Exceptional organizational skills and obsessive attention to detail.
- High quality written communication and proofreading ability
- Proficiency in Microsoft 365, including collaborative work in shared documents, presentations, and online productivity tools.
- Comfortable learning and working across multiple digital tools and project management systems.
- Familiarity with data management and an ability to interpret basic performance metrics is an asset

You’re a good fit if you are:

- Someone who takes ownership of their work, follows through on commitments, and takes pride in being organized, thorough, and reliable.
- Someone who enjoys learning and mastering systems and bringing structure to complexity
- Someone who wants to build a career in project or account leadership
- Ready for the pace and commitment of agency work with a strong sense of initiative
- Motivated by purpose-driven work and helping non-profits do good
- A person with strong ethics, who will work diligently during the workday, and make positive choices on behalf of Intent and our clients
- A clear, confident communicator
- Organized, detail-oriented, and proactive in managing multiple tasks and priorities
- Solution-oriented, with strong problem-solving skills and resourcefulness
- Someone who is genuinely excited to work with Intent and our amazing non-profit clients

📌 Account Coordinator (Vancouver)
🏢 Intent
📍 Vancouver