ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized.

We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. As an Account Director at Forma.ai, you are the strategic owner of a portfolio of enterprise customers from go-live forward — accountable for the full health and trajectory of those accounts across adoption, value realization, retention, and growth.

You sit at the intersection of trusted advisor and commercial owner: translating each customer's revenue strategy into the sales performance programs the Forma.ai platform makes possible, while owning the renewal number and the expansion pipeline. You partner with sales compensation leaders, RevOps executives, Finance,



and HR stakeholders inside some of the world's most sophisticated sales organizations, and you help them get the absolute most out of Operator, Architect, and Prophet. The QBR is the foundation of how you manage the post-sale account — the single forum where adoption, risk, and expansion all come together.

Own the full QBR cycle for every account — preparation, delivery, and follow-through. Set the cadence (typically quarterly for most accounts, more frequent for top-tier or at-risk), confirm the right executive stakeholders are in the room, and drive the agenda from value delivered to forward commitments. Build every QBR around data, not slideware — platform usage, plan rollout velocity, commission accuracy, dispute volume, time-to-deploy on changes, and the specific business outcomes the customer set out to achieve.

The customer should leave the room understanding exactly what they got from Forma.Use the QBR to surface and close on the next 90 days — the adoption gaps you'll close, the risks you're tracking, the expansion conversations you're opening, and the executive commitments you need from the customer to make any of it happen.

📌 Account Director - Support (Toronto)
🏢 Forma.ai
📍 Toronto