Account Director Permanent Full-Time Category Communications is on the lookout for a dynamic and visionary Account Manager to join our team. As an Account Manager, you'll be at the forefront of leading the charge for our clients, working alongside the best in the business to craft compelling stories that redefine the industry categories we represent.

Category

Communications is a forward thinking public relations agency that is on a mission to collaborate passionately with industry changemakers and founders by providing strategic communication solutions that drive real business impact. Founded by Chantel Cassar and Lauren Arnold, Category Communications takes pride in its relationship with clients, recognizing them as the architects of change in tomorrow's leading industries. Category’s suite of services include media relations, thought leadership, social media management, influencer marketing, event planning, and crisis communications.

Account Director Responsibilities

Lead and nurture client relationships, serving as the primary point of contact for strategic discussions. Oversee the preparation and review of all client materials, including communication strategies, key messaging documents, social strategies and reports, maintaining a standard of excellence. Ensure error-free and compelling content that aligns with clients' communication goals.

Build and maintain high-level relationships with media and influencers, leveraging connections to amplify client messaging. Manage and lead a team of PR professionals, delegating tasks, providing coaching, and guiding junior team members.



Lead the account team to ensure projects are executed on time and deliver desired results.

Effectively manage both client and internal teams, providing strategic direction and oversight. Offer innovative solutions to address client challenges and contribute to the development of new business strategies. Manage, motivate, and mentor junior staff, identifying and addressing their unique needs for skill development.

Contribute to the professional growth of team members through personalized coaching. Stay curious and informed about the Category, keeping abreast of industry trends, news, and best practices. Attend industry-related events for PR/Marketing and clients' industries to stay connected and informed.

Support new business development efforts, contributing insights and expertise to pitches and proposals. Actively participate in building and expanding the agency's brand and client portfolio. 7-10+ years experience in the public relations industry, agency experience is preferred. ~ Team mentorship - previous experience managing and training team members ~ Curious mindset with a sharp level of strategy to execute media relations, corporate communications, crisis communications and thought leadership programs.



~ Excellent writing skills and an eye for a new media angle ~ Connected network and key relationships across media and influencers ~ We will also be offering a bonus structure that rewards our dedicated team members based on the company's overall performance. In addition to compensation, Category is proud to offer an array of benefits designed to enhance both your professional and personal life.

Comprehensive Health and Medical Benefits: Your well-being is our priority. Gain access to a leading health and medical perks package. We’re committed to ensuring you have the best mentorship in the game. The future of work is flexible.

Industry leading vacation and benefits policies: In order to excel, time off to travel, to be with family, and to recharge is essential. We’re offering best-in-class vacation policies (hello, 4-week minimum!) Curiosity Fund: As a collective, learning and personal growth is in our DNA. Each employee will have a monthly curiosity fund spending account that can be put towards upskilling courses, a new hobby, wellness activity and more.

Category

Communications is a flexible hybrid work environment. The ideal candidate is based out of the Greater Toronto Area, ON, and would have availability to be in-person at the Category office (Front St + John St in downtown Toronto) 1-2 days a week. We celebrate diversity and are committed to creating an inclusive environment for all employees. A casual conversation to learn more about your experience, values alignment, and role expectations.

Offer Stage

Successful candidates will receive a verbal offer via phone, followed by a formal offer letter and employment agreement sent by email.

📌 Account Director - Support (Toronto)
🏢 Category Communications
📍 Toronto