Drive client success and revenue growth as an Account Manager at samdesk, focusing on upselling and cross-selling while working remotely across Canada. Leverage strong communication skills to manage a varied portfolio and build lasting relationships. At samdesk, you will lead the account management efforts, engaging with clients post-onboarding and strategically identifying growth opportunities within a diverse customer base.

Your experience in B2B SaaS will drive effective consultative sales conversations, allowing you to create tailored solutions. This position requires real-time interaction with clients, balancing retention and expansion while leading the charge in customer success. Key Responsibilities:

- Develop and implement account growth strategies




- Identify upsell and cross-sell opportunities proactively
- Collaborate with sales and solutions teams for expansions
- Monitor account health and usage data for tailored pitches
- Transform satisfied clients into advocates for wider adoption

Requirements:

- 5+ years in account management or customer success
- Proven success in growing existing accounts
- Robust relationship-building and negotiation skills
- Familiarity with CRM tools and data-driven planning
- Interest in crisis response and security is a plus

This role at samdesk combines technology and customer strategy to enhance the impact of our platform.

📌 Account Manager for SaaS Growth (Vancouver)
🏢 samsters
📍 Vancouver