The incumbent is responsible for prospecting, soliciting, developing and maintaining business relationships with big strategic clients operating in the commercial sector, with a view to promoting and selling products and services in order to grow the centre’s business. He or she uses his/her in-depth technical knowledge and business skills to represent, negotiate and engage companies as part of highly complex and innovative agreements of significant importance to the business centre. He or she ensures consistency and balance between sales objectives, sound and prudent risk management, portfolio profitability and member, client and partner satisfaction.

More specifically, you will be required to:

Responsibilities

- Initiate, develop and maintain personalized business relationships with current and potential clients in order to promote and sell the products and services offered by Desjardins.
- Act as an account manager by serving as a key intermediary between the business centre and members and clients.
- Ensure proper usage and updating of, as well as satisfaction with the products and services offered.
- Analyze sources of dissatisfaction and recommend potential solutions.
- Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering.
- Negotiate applicable conditions with members and clients.
- Recommend strategies and solutions for achieving objectives by the business centre such as increased business volume, sound risk management, portfolio profitability and stronger business relationships.
- Use intelligence to identify opportunities for business development that will increase the competitiveness of the products and services offered.
- Execute various promotional activities as part of the centre's business operations.
- Participate in targeted public relations activities and participate actively in the business community.
- Be attentive to client and member needs to ensure their full satisfaction,



seize business opportunities and, as needed, refer them to the right person to meet their needs.
- Adhere to all policies, practices and standards in effect, as well as the various laws governing the distribution of financial products and services.
- Provide sound and prudent risk management for all portfolios under their responsibility.

Benefits

- Competitive salary and annual bonus
- 4 weeks of versatile vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

Qualifications and Experience

- Bachelor's degree in a related field
- A minimum of six years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required

Skills

- Action oriented
- Communicates effectively
- Customer Focus
- Differences
- Drive results
- Interpersonal Savvy
- Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

At Desjardins, we have zero tolerance for discrimination of any kind.

Company Information

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.

Other Information

Trade Union (If applicable) Job Family Member/client sales and service (FG)

📌 Account Manager, Real Estate Market (Canada)
🏢 Desjardins Group
📍 Canada