Toronto Refugee Hiring Event | November 3, 2026 | Don Mills, Toronto

This position is part of the Toronto Refugee Hiring Event, featuring pre-arranged, in-person interviews. Applicants must be refugees, refugee claimants/asylum seekers, or forcibly displaced individuals who live in the Greater Toronto Area, are legally eligible to work in Canada, and meet the position’s qualifications.

Apply for up to three positions by October 9, 2026. Apply early, as positions may close sooner once enough qualified candidates are identified.

Shortlisted applicants will be contacted for screening. Candidates selected for an interview must attend an interview preparation session. Participation is by invitation only, and applying does not guarantee an interview. Employers make all final selection and hiring decisions; event organizers cannot make or override those decisions.

This position is with CBRE GWS Local

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the Role:

As a CBRE Account Support, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

- Respond to client inquiries and concerns and ensure timely and quality service delivery and follow up to ensure satisfaction.





- Understand the scope of the contract and make sure that all work is carried out accordingly.

- Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.

- Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.

- Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.

- Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.

- Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.

- Deliver monthly reporting support on Contract and Business Unit Reviews.

- Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work workplace. Maintain QHSE documentation and ensure it is available using company systems.

- Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.

- Impact own team and other teams whose work activities are closely related.

- Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

- High School Diploma with 1-3 years of job-related experience.

- A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.

- Ability to evaluate and communicate unusual and/or complex content in a concise and logical way

- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

- Organizational skills with an advanced inquisitive mindset.

- Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

- Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future

📌 Account Support (Toronto)
🏢 Toronto Refugee Hiring Event
📍 Toronto