Lead the action at Activate as a Store Shift Leader in Calgary where fun meets fitness. This full-time position empowers you to drive customer satisfaction and team performance in a dynamic setting. As a Store Shift Leader, you'll maintain operational excellence while providing guidance and support to both customers and staff.

Your role involves effective problem-solving and overseeing room functions to ensure every customer enjoys a memorable experience. Collaborating with the Store Leader, you will facilitate seamless operations while advancing the team’s performance. Key Responsibilities:

- Manage phone and email inquiries for customer satisfaction
- Carry out check-in overrides and financial documentation




- Handle customer complaints efficiently and elevate as needed
- Ensure constant communication regarding facility status
- Train and guide recent staff for optimal performance

Requirements:

- High school diploma or equivalent required
- 1–2 years of customer service or related experience
- Flexibility for day/evening/weekend shifts
- Skills in MS Office applications
- Prior experience supervising a team of 10+ is a plus

Cultivate teamwork, operational expertise, and customer satisfaction as a Store Shift Leader at Activate in Calgary.

📌 Activate Store Shift Leader (Calgary)
🏢 Activate Games
📍 Calgary