Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion.

Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management in Canada. Realstar is seeking a Full time Leasing Administrative Assistant, who will support a variety of building administration tasks such as screening applications, scheduling showings, delivering customer service to residents, responding to all customer inquiries, residential concerns, maintain records in Yardi, assist residents with RentCafe and provide instruction to residents submitting maintenance requests to ensure a high level of customer satisfaction. Annual bonuses based on personal performance Ongoing training programs Annual holiday parties & summer BBQ’s Customer Service Greet and interact with residents and prospects in a friendly and professional manner Demonstrate excellent customer service and a "can-do" attitude Attend to resident concerns and service requests within 24 hours Follow up with residents to ensure a high level of customer satisfaction Handle office administrative tasks, such as processing online applications, creating notices, managing lease renewals, and other duties related to support daily operations Organize, promote and execute resident events (i.e. holiday parties and summer barbeques) Leasing & Administration Schedule property showings with prospects Process leasing applications including completion of background and credit checks Negotiate lease renewals in conjunction with established targets Conduct market surveys and analyze how the property compares to the current market Recommend leasing rates and in-suite turnover work to the Area Manager Actively promote various referral programs to existing residents and prospects Background in residential property management or related business experience (leasing apartments, selling condominiums and office administration) Good working knowledge and ability to use computer software, Microsoft Word, Excel, Yardi and RentCafe Bilingualism English and French Realstar is committed to reflecting the diverse communities we serve.

We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English. Accommodation will be provided in all stages of the hiring process.

📌 Administrative Professional (Bilingual) (Pointe-Claire)
🏢 Realstar
📍 Pointe-Claire