AI Solutions Engineer – Intellectual Property Do you have a strong Intellectual Property background and enjoy solving complex customer problems? Have you built with AI, not just used it? Want a customer-facing role where you can turn patent and IP challenges into practical AI-powered solutions?

We have an exciting brand-new role as an AI Solutions Engineer to support our Intellectual Property prospective customers. You’ll work alongside Account Executives and Account Managers throughout the sales process, speaking directly with prospective customers to understand their patent, IP and innovation workflows, uncover what they’re trying to achieve, and design AI-powered solutions around those needs. You’ll be expected to build and tailor the solution for the customer — using Patsnap’s data, APIs, MCP capabilities and AI tools to create agents, workflows, prototypes and proof-of-concepts that bring their use case to life.

Understand the customer. Domain knowledge + customer-facing experience + real AI build capability A typical day could involve joining several customer calls, running technical discovery, building a prototype between meetings, demonstrating it live to a prospect, refining it based on feedback and, where needed, supporting deployment after signature. You’ll sit at the point where IP expertise, AI and commercial problem-solving come together.

Your role is to understand the customer’s world, translate their requirements into something technically viable, and help prove the value of Patsnap’s capabilities in a way that helps move opportunities forward. This is not a traditional software engineering role. You won’t be expected to build production software from scratch, but you will need to be technically confident, comfortable building independently and credible in front of enterprise customers.

This is a hybrid position in our Toronto Offce, working 1–2 days in the office and the rest from home. Patsnap is a global, pre-IPO company that transforms the way organizations harness their Intellectual Property and Research and Development productivity. Our platform revolutionizes how IP and R&D; teams collaborate across the entire innovation lifecycle, using domain-specific AI to accelerate the creation of market-ready products.

With over 12,000 customers worldwide, including some of the biggest names in innovation, Patsnap is at the forefront of technological advancement.



Trusted by thousands of organisations globally, Patsnap helps customers uncover technology landscapes, assess prior art, monitor competitors, evaluate portfolios and make better innovation decisions. We have a vibrant and diverse team with offices in London, Toronto, Singapore, Shanghai and remote teams based in US.

We are committed to fostering an inclusive environment where talent thrives and ideas bloom. Build with AI every day. Create agents, workflows, prototypes and tools that solve genuine customer problems.

Support in-house IP teams, law firms, patent professionals and innovation teams tackling complex IP challenges. Help shape the product. Bring customer insight directly into Product and Engineering, helping turn individual use cases into capabilities we can scale.

Build your experience across AI, product, customer delivery and Intellectual Property. We’re investing heavily in AI and building the next generation of products for IP and R&D; professionals. Partner closely with Account Executives and Account Managers to support complex sales opportunities.

Lead technical discovery with enterprise customers, understanding patent, IP and innovation workflows and translating pain points into practical AI solutions. Build and demonstrate AI agents, workflows, prototypes, integrations and tailored proof-of-concepts using Patsnap’s APIs, MCP capabilities and customer context. Run proof-of-concept projects end to end, from scoping and build through testing, feedback and iteration.

Configure and deploy AI-powered workflows, Skills, dashboards, reports and automations where appropriate. Support implementation and deployment following signature, working closely with Product, Engineering, Sales and Customer Success. Turn recurring customer needs into reusable solutions, playbooks and best practices.

Bring the voice of the customer back into Patsnap, helping shape product feedback and future capabilities. Maintain strong delivery quality, documentation and data compliance throughout each engagement. You won’t carry an individual sales quota,



but your impact will be measured by the opportunities you help progress and close.

- Intellectual Property Expertise Strong professional experience within Intellectual Property, patents or patent intelligence. You may have developed your experience within a law firm, in‑house IP team, corporate patent department, IP technology company or patent data provider. Strong understanding of IP workflows such as patent searching, prior art, landscaping, portfolio analysis, technology monitoring or competitive intelligence.
- Customer‑Facing Experience Experience working directly with customers or prospects in areas such as pre‑sales, solutions consulting, product, implementation, consulting or technical delivery. Able to explain complex IP and technical concepts clearly.

Good commercial judgement: you know when to go deeper technically and when to focus on business value. Comfortable building credibility with Patent Attorneys, IP leaders, technical specialists and senior stakeholders.

- Hands‑On AI Experience You must already have experience building with AI, not simply using LLMs for everyday productivity. We care less about whether something reached production and more about whether you have personally built, tested and iterated something that solved a real problem. AI agents or agentic workflows RAG or data‑driven AI applications Comfort with APIs, no‑code/low‑code tools, data and light scripting such as Python is a strong plus.

Solutions

Engineer / Solution Consultant Technical Pre‑Sales Consultant Technical or Implementation Consultant Patent Intelligence Specialist We’re typically looking for around 3–4 years of relevant qualified experience, although the quality and relevance of your experience matters more than an exact number. High-performing but low ego, collaborative, social and dynamic. 25 days annual leave plus bank holidays ~ Private healthcare with AXA ~ Pension with Scottish Widows ~ Enhanced parental leave policies ~ Work from home stipend ~ Life assurance ~ PatSnap is proud to be an equal opportunity employer (EOE) that champions diversity. We do not discriminate based on race, religion, national origin, citizenship, sex, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran/military, or disability status, or any other protected status in accordance with federal, provincial/state or local laws.

📌 AI Solutions Engineer - Intellectual Property (Toronto)
🏢 PatSnap
📍 Toronto