Providing administrative and operational support to the department Supporting department programming, client communication, and partner outreach Managing, organizing, and consolidating data and departmental records Assisting with event planning, coordination, and on-site support Providing administrative and personal assistance to ISNA Cares Manager, including scheduling, correspondence, coordination, follow-ups, and other day-to-day tasks Supporting staff with various administrative tasks and special projects Assisting with research, reporting, documentation, and preparation of materials Following up on outstanding tasks and supporting internal communication and coordination Strong organizational, administrative, and project management skills Experience or demonstrated ability in program planning, development, implementation, and evaluation Ability to support community programs from initial planning through execution, including logistics, participant communication, outreach, and follow-up Strong community outreach and engagement skills, with the ability to build relationships with members, community partners, schools, organizations, and service providers Strong interpersonal and communication skills, with the ability to communicate effectively with clients, staff, volunteers, partners, and community members Familiarity with clinical and client-service environments , including client intake, scheduling, documentation, referrals, follow-up,



and maintaining appropriate confidentiality and professional boundaries Understanding of basic clinical and mental health service workflows and the ability to support clinicians and clients in an organized and professional manner Ability to handle sensitive client information with discretion and follow organizational privacy and confidentiality policies Good working knowledge of Microsoft Office, Google Workspace/G Suite, Calendly, and Jane;

experience with other client management, scheduling, or clinical software is an asset Comfortable learning and adapting to recent software applications and organizational systems as needed Ability to work independently with minimal supervision while also contributing effectively within a multidisciplinary team Demonstrated emotional maturity, professionalism, and discretion when working with clients, staff, and community members Strong understanding of and commitment to community service, mental health, social services, and faith-based programming Ability to represent ISNA Canada professionally and positively when engaging with community members, external organizations, and partners Previous experience in social services, mental health, counselling, community programming, healthcare, nonprofit organizations, or a related field is an asset Canadian Citizen, permanent resident, or person on whom refugee protection has been conferred under the Immigration and Refugee Protection Act, for the duration of the employment Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations. #

📌 Aide, Full Time (Mississauga)
🏢 Isnacanada
📍 Mississauga