Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®. Loblaw's hybrid work model is 4 days in office.

Analyst, Business & Customer Insights Does working with some of Canada’s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you?

Loblaw

Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well. Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within.

Loblaw

Technology gives you the chance to excel and helps you to strive for success in a big way. As an Analyst on the Business & Customer Insights team, you will play a pivotal role in driving data-informed decision-making for PC Optimum, the largest loyalty program in Canada. In this role, you will extract actionable insights from PC Optimum data and help build stories with data enabling our stakeholders to make informed strategic decisions that enhance the overall customer experience and drive business growth.

You will work closely with data to uncover insights that create meaningful value for our customers. Apply your analytical expertise to collaborate with a wide range of business stakeholders and support data-informed decision-making. You will be responsible for extracting, reviewing, and preparing complex operational and customer-behavior data from multiple databases.

Your insights will help solve business problems, identify new opportunities, and shape strategic direction. In this role,



you will synthesize large volumes of data from diverse sources—including customer transactions, consumer and syndicated research, market share data, and campaign performance—interpreting key findings to deliver clear, value-added recommendations. You will also develop and present materials that effectively communicate insights, simplifying complex information for audiences at all levels, including senior leadership.

Additionally, you will build and maintain stakeholder-focused dashboards that use data visualization to clearly highlight key trends and insights.

University

Degree in Data Science, Computer Science, Statistics, Mathematics, Economics, Engineering, Business or other relevant fields ~1-2 years of experience in a similar role translating data into relevant and actionable business insights ~ The ability to define problems, collect and synthesize large amounts of data, form complex queries, establish facts and draw valid and actionable conclusions ~ Intermediate knowledge of SQL, BigQuery, Looker Studio ~ Basic knowledge of Python, R is an asset ~ Strong attention to detail and critical thinking skills to ensure data accuracy and quality ~ Strong communication, critical thinking and presentation skills, with the ability to articulate insights to both technical and non-technical audiences ~ Excellent organizational skills with the ability to stay on top of a dynamic and quick-moving business Loblaw recognizes Canada's diversity as a source of national pride and strength.



We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued and supported.

Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities. Des accommodements sont disponibles sur demande pour les postulants et collègues atteints d’un handicap. Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact.

Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas.

We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People. We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers.

Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Candidates who are 18 years or older are required to complete a criminal background check.

📌 Analyst, Business & Customer Insights (Brampton)
🏢 Loblaw Companies
📍 Brampton