03 Oct
|
Four Seasons
|
Toronto
03 Oct
Four Seasons
Toronto
About Four Seasons Four Seasons is powered by our people. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture. A warm welcome framed by spacious, modern design awaits you in the heart of Toronto's historic Yorkville neighbourhood.
Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five‑Star rated Spa, or step out and explore the vibrant character of Toronto's most glamorous shopping and restaurant district. This role reports to the Director of People & Culture, and oversees the People & Culture Manager, Talent Acquisition Manager, and People & Culture Coordinator.
The Assistant
Director of People & Culture is a true driver of the employee experience. As an essential member of the People & Culture Team, you will help employees bring their best selves to work, achieve their goals, and build self‑confidence. You will foster an environment grounded in fairness, inclusion, and service excellence.
The Assistant
Director of People &
• Culture will support the growth and development of the People &
• Culture team and oversee activities including workforce planning, leadership and employee coaching, labour relations, and employment law compliance. This is a 12‑month contract position, scheduled to begin in November 2026, and based on‑site at 60 Yorkville Avenue, Toronto. Lead and oversee the day‑to‑day operations of the People &
• Culture Department and collaborate with leadership on the implementation of the People &
• Culture strategy. Act as an objective third party in employee counselling, problem‑solving, and conflict resolution, and communicate to the Director of People &
• Culture any circumstances that may raise legal issues or liabilities for the hotel. Assist in managing the financial aspects of the departmental budget, including perks, labour and salary reporting, and planning cost‑effective events within budget guidelines. Oversee regular audits of insurance records, immigration and labour records, and paid‑time‑off allowances. Support and lead in the absence of the Director of People and Culture, labour relations activities, including union engagement, collective agreement interpretation, and resolution of workplace issues to foster positive employer–union relationships. Monitor and ensure organizational compliance with federal, provincial, and local employment laws and regulations, and recommended best practices; review and revise policies and practices to maintain compliance. Act as a liaison between employees and management to address questions or concerns regarding company policies, practices, and regulations. Work closely with Finance regarding labour meetings, employee attestations, and wage and hour training. Supervise employee programs such as recognition celebrations, community outreach, internal meetings, bi‑annual staff events, and more. Respond to employee claims, Workers’ Compensation matters, Leaves of Absence, and Wage &
• Hour inquiries. Oversee the hiring process and support the Talent Acquisition Manager.
Develop your own team and support the Learning &
• Development Manager in their regional role. Handle employee discipline and termination in accordance with company policy. Minimum of 3 years’ experience in a People &
• Culture (Human Resources) leadership role, preferably within the luxury hospitality industry. Formal education or certification in Human Resources Management or a related field. Robust computer skills with proficiency in MS Office (Word, Excel, Outlook, etc.) and Workday HRS.
Experience with ADP Workforce Now and OnTrack Performance Tools is an asset. Fluency in English is required. High level of emotional intelligence and excellent interpersonal abilities. Genuine passion for luxury hospitality and delivering exceptional service.
CHRP or CHRL certification (or equivalent) considered an asset. Paid time off, including vacation days, management holiday days, and sick days Complimentary meal per shift in our employee dining room, OASIS Robust extended flex benefit plan through Manulife, including medical, HCSA, dental, vision, life insurance, virtual health care, EAP, DPSP/RRSP/TFSAs Monthly Employee Recognition celebrations and Bi‑Annual Employee Parties The ideal candidate will be available Mondays to Fridays, with evening and weekend coverage based on business needs and operational requirements. This is a 12‑month contract position, scheduled to begin in November 2026, and based on‑site at 60 Yorkville Avenue, Toronto.
Successful candidates must possess legal work authorization in Canada. Work permit sponsorship may be available for employees currently with Four Seasons. This posting is for an existing vacancy within the organization.
Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment prospect, please advise Human Resources if you require accommodation. #
📌 Assistant Director of People & Culture (Contract) (Toronto)
🏢 Four Seasons
📍 Toronto