At Coast Capital, we’re not dreaming about a better future, we’re building one. Part of the Coast Capital Savings Federal Credit Union family of brands, we’ve been unlocking financial opportunities that positively impact people and communities for more than 85 years. We believe that every Canadian deserves a financial partner who actually cares how things turn out and driven by our social purpose, we look at everything we do through the lens of how we can help our members, employees, and communities.

We’re deeply committed to making our financial cooperative a great place to work—Coast Capital is a platinum member of Canada’s Best Managed Companies and one of Canada’s Most Admired Corporate Cultures.

Assistant

Manager, Member Services - Aulds Rd Branch (Nanaimo) Office Enhanced Criminal Record Check Credit Check As the Assistant Manager, Member Services, you’ll use your many skills to lead a team of Member Service Representatives in providing Coast Capital’s style of simple financial help to our customers. Exceeding your customer’s expectations with their banking needs. Coach your team of Member Service Representativesin developing their sales skills, building effective relationships and embracing our purpose, mission, values, brand and business practices. whether it be achieving a sales target or helping a team member grow their career within Coast Capital.

Exemplify our “How can we help you?” brand while achieving sales, growth and profitability across each area of our business. Using your bean-counting skills to ensure efficient cash management and to oversee all security related matters in keeping with Coast Capital’s standards.



We are looking for leaders who understand the importance of “leading from the front” where you bring business strategy to life, shifting the words on a page to an engaging call to action.

You take pride that you survived and thrived in completing your diploma or degree in Business Administration, Economics or in a related area You proudly hang your Investment Funds in Canada certificate in your office. Strong ability in resolving member complaints with a smile. You are passionate about coaching employees to success, growing and training individuals and rewarding and recognizing employees.

Equity, Diversity & Inclusion at Coast Capital We are committed to building better, brighter, more inclusive futures for everyone – including our employees. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply.

At Coast

Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.

If you are a candidate with a disability and require accommodation(s)



during any stage of the recruitment process, please contact us at [email protected] informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving.

Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Retirement options.

We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s. Mortgage and auto financing benefits . Employees save thousands on their mortgages and auto loans with best-in-category advantages.

We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We’re a Platinum member of Canada’s Best Managed Companies and are regularly recognized by Canada’s Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community.

When we do well, our communities do well. That’s why since 2000 we’ve invested over $90 million into our member’s communities. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. #

📌 Assistant Manager - Full Training - FULL TIME (Nanaimo)
🏢 Coast Capital Savings
📍 Nanaimo