R10100792 Care Coordinator (Open) Location: Mississauga, ON - Creditview Rd (VA HO) - Support functions At Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better.

Air Liquide Home Healthcare

Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine. Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?

The Care

Coordinator (CC) provides customer service by answering incoming calls pertaining to Sleep Apnea treatments, Oxygen and other respiratory services. As necessary, contacting referral sources and customers to obtain further information to update and complete the patient file. The incumbent will carry out all responsibilities while promoting Vital Aire's safety and quality practices.

Identify customer needs, clarify information, research issues and provide resolutions Creates and updates customer fi les for Customer Management and scheduling systems Build and maintain professional relationships with clients, referral sources, hospitals,



funding agencies and internal customers Responds to Sleep health and Oxygen customer service inquiries providing appropriate solution or recommendation Handling customer complaints; Maintain knowledge of products, services and policies Consistently meet and exceed defi ned key performance indicators (KPIs) to drive team success and achieve core business objectives Performs other Customer Service related activities as required __________________High School Diploma Background Or Experience In Customer Service/Medical Office Preferred Google Docs, Sheets, Gmail applications and Microsoft applications Strong experience with data management Marketing and Sales skills are an asset Should be fluent in written and Oral (french & English) Accommodations are available on request for candidates taking part in all aspects of the selection process. Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging workplace in a changing world. #

📌 Assisted Living/Care Manager/Part-time (Mississauga)
🏢 VitalAire
📍 Mississauga