Join the ATS Traffic team as a Customer Service Skilled in Edmonton. This full-time role focuses on delivering exceptional service and support to customers seeking traffic control solutions. As a Customer Service Professional, you will communicate with clients via phone, email, and in-person, managing their requests efficiently.

Collaborating with Account Managers, you'll ensure a seamless experience for all customers while demonstrating superior organizational and planning skills. Your analytical talents will help in providing effective solutions to customer inquiries and issues. Key Responsibilities:

- Assist customers with sales orders and quotes
- Direct incoming calls and serve walk-in customers
- Resolve inquiries and manage customer concerns




- Work closely with Account Managers on order fulfillment
- Develop lasting relationships with customers

Requirements:

- Approximately 2 years' experience in customer service or sales
- Familiarity with traffic control or construction industries preferred
- Strong computer literacy, especially in Microsoft Office 365
- Excellent communication and interpersonal skills
- High attention to detail and effective time management

Support clients in their traffic needs while enhancing ATS Traffic's mission in Edmonton.

📌 ATS Traffic Customer Service Professional Role (Edmonton)
🏢 ATS Traffic
📍 Edmonton