Everyday Banking Associate - Lonsdale Branch Job Category : Retail Branch (SPP) Full time On-site Beem Credit Union: Banking for every journey Beem is redefining what it means to be a credit union. With 80 years of cooperative history and a bold vision for the future, we've united to create a financial partner that offers both digital ease and people-first service. We help British Columbians achieve their goals through personalized advice, innovative technology, and genuine human connection.

As one of BC's largest credit unions, we serve over 200,000 members across 66 branches with $18 billion in assets under administration . If you're passionate about making a difference and want to join a team that values collaboration, innovation, and purpose, join us on the journey.

The Everyday Banking

Associate serves as a trusted frontline advisor with a primary focus on delivering accurate everyday cash services and supporting fraud prevention while providing goal‑based financial guidance. This is a sales‑driven role that grows the business through proactive relationship building, tailored advisory conversations and a focus on achieving member‑centric goal. The Associate delivers exceptional in‑branch experiences by balancing high-volume transactional support with foundational financial coaching and digital onboarding.

The incumbent champions Beem's People First and Digital First values by meeting members where they are and leveraging digital tools to enhance efficiency, engagement, and long‑term financial confidence.

Everyday

Banking and Cash Services Execute day-to-day banking needs for members, ensuring personalized advisory and service delivery. Maintain strict adherence to cash handling procedures, ensuring accurate balancing and proactive fraud detection. Support branch opening/closing activities and dual-control cash operations.





Initiate needs discovery during transactions to identify opportunities for savings, credit, or payment solutions. Provide tailored recommendations using everyday banking products and services. Introduce and educate members on digital and self-serve tools (e.g., online banking, ATMs) for convenience and efficiency.

Engage members in conversations to uncover financial goals and recommend appropriate everyday banking solutions.

Digital

Empowerment ~ Provide coaching on self-serve tools during or after member interactions. ~ Troubleshoot in-the-moment issues, such as card access or mobile banking setup. ~ Support digital migration initiatives while maintaining excellence in in-person service delivery. ~ High school diploma or equivalent; post-secondary education in business or finance is an asset. ~1-2 years' experience in customer service, cash handling, or financial services preferred. ~ Ability to learn and adapt to digital banking tools and processes. ~ Annual salary range of $47,520 - $51,000 , with pay based on your skills and experience, and performance bonuses tied to shared goals Extended health coverage (including mental health support), dental care, and disability coverage Time Away: Vacation and personal days to rest, recharge, and manage life outside of work Retirement & Financial Well-being: Generous RRSP contributions, in-house financial advice, and flexible options to add your own contributions Beem Member Perks: Free banking accounts, special mortgage and lending rates, and preferred financial perks Visit us at to learn more about whatit'slike to work for Beem Credit Union! We at Beem Credit Union are committed to ensuring inclusive employment practices and an accessible business environment for our employees.

Beem Credit

Union serves communities across many traditional Territories and Treaty areas in British Columbia. We are grateful to live and work on this land and are committed to reconciliation, decolonization, and building strong, connected relationships. #

📌 Banking Mailroom Associate (Vancouver)
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