Join Fairmont Chateau Lake Louise as the BASIN Operations Supervisor and immerse yourself in the beauty of Banff National Park. This energetic role offers cross-departmental leadership for enhanced guest experiences. As an Operations Supervisor, you will engage across multiple areas including Food & Beverage and Concierge.

You will respond to operational challenges, provide hands-on leadership, and train staff to uphold the highest service standards. This position is perfect for those dedicated to delivering exceptional customer service while thriving in a supportive team environment. Key Responsibilities:

- Oversee operations in Concierge and Food & Beverage areas
- Actively respond to staffing and operational demands
- Lead by example and ensure guest satisfaction
- Develop and train team members for success
- Consistently uphold service excellence and standards

Requirements:

- Leadership experience preferred in hospitality roles
- Previous spa or cleaning experience beneficial
- Excellent communication skills in English
- Physical ability to manage job demands effectively
- Strong interpersonal and problem-solving capabilities

Enhance guest satisfaction and operational efficiency at Fairmont Chateau Lake Louise.

📌 BASIN Operations Supervisor in Banff (Lake Louise)
🏢 FAIRMONT
📍 Lake Louise