Enhance customer service delivery at Porsche Centre Markham as a BDC Administrator. Engage with clients, manage appointments, and support service operations in a energetic automotive environment.

Join Pfaff

Automotive's Service customer support team in Markham, Ontario, and thrive in a role that bridges customer interactions and service efficiency. This position involves answering calls, scheduling services, and managing customer communications. As part of a Fortune 500 organization, your impact will drive exceptional service and make a difference in customer experiences. Key Responsibilities:

- Answer phone calls and schedule customer appointments
- Discuss service details and required time with customers
- Remind clients about upcoming appointments via phone and email
- Communicate customer feedback to service advisors
- Assign customers to service advisors to control traffic Requirements:
- Proficiency in Microsoft Office Suite
- Detail-oriented with strong organizational skills
- Excellent written and verbal communication skills
- Problem-solving aptitude to resolve customer issues
- Valid driver’s license and acceptable abstract Excel in service and communication as a BDC Administrator at Porsche Centre Markham.

📌 BDC Administrator at Porsche Centre Markham
🏢 L0473 Porsche Centre Markham
📍 Markham