Bilingual Client and Office Administrator - Montreal Other Area(s) Permanent Sep 22, 2026 Contract Length: Permanent Location: On-site in Montreal, QC — Monday to Friday Federal Government Clearance Level Required: Maplesoft Group is currently seeking an Office & Client Administrator for a full-time opportunity supporting one of our largest clients. This is a fully on-site role based Montreal, Monday to Friday. Due to the sensitive nature of the work and associated security requirements, this position cannot be performed remotely.

The Office & Client Administrator will provide a combination of client administration, office administration, operational support, data quality, and internal coordination. The successful candidate will support day-to-day administrative processes, client and third-party inquiries, document processing, reporting, issue resolution, onboarding/offboarding, asset management, and local office operations.

Client Administration

Process administrative tasks including filing, incoming and outgoing mail, and document processing Identify process improvement opportunities, process delays, quality issues, and potential solutions Provide day-to-day client and third-party administrator support for participant and client inquiries Provide internal support to team members and other business areas, including Contact Centre representatives Manage inbound and outbound data quality checks Process sensitive client-related administrative activities with discretion and confidentiality Perform other related administrative duties as directed by management Office Administration Manage local onboarding and offboarding activities,



including steps related to laptop and workstation setup Ensure company assets are properly handed over when colleagues leave the organization Liaise with the Office Manager in Mississauga regarding administrative activities Support the IT Helpdesk with company asset inventory management Support secure server room access for asset management and laptop imaging activities Collaborate with HR and local leaders to support HR and administrative activities Maintain accurate records and documentation related to office and administrative processes Manage local onboarding and offboarding activities, including steps related to laptop and workstation setup Ensure company assets are properly handed over when colleagues leave the organization Liaise with the Office Manager in Mississauga regarding administrative activities Support the IT Helpdesk with company asset inventory management Support secure server room access for asset management and laptop imaging activities Collaborate with HR and local leaders to support HR and administrative activities Maintain accurate records and documentation related to office and administrative processes Bilingual in French and English, with strong written and verbal communication skills in English Proficiency with Microsoft Office applications, particularly Microsoft Excel Skilled, client-focused approach with strong relationship-building skills General knowledge of administrative processes and systems Ability and willingness to work on-site five days per week in Montreal Paid vacation and personal time off. Professional development and continuous learning opportunities. We use AI-assisted tools to help screen and organize applications.

Please note that data collected by the Company may be stored or processed on servers located outside of Canada. Accommodations are available upon request throughout the recruitment process. #

📌 Bilingual Client and Office Administrator - Montreal
🏢 Maplesoft Group
📍 Montreal