Join Grainger as a Bilingual Field Operations Associate, committed to delivering top-tier customer service onsite and at customer locations. This hybrid position requires an agile and organized approach to meet diverse needs. At Grainger, your role focuses on enhancing customer experiences through proficient service and inventory management.

Candidates should possess robust problem-solving skills as well as the ability to work both in the branch and onsite, engaging actively with customers in both English and French. We value a customer-first mindset, with an aim to exceed expectations and foster loyalty. Key Responsibilities:

- Directly manage customer interactions and product selection
- Promote services to expand customer loyalty




- Maintain accurate inventory levels at customer sites
- Conduct regular check-ins with customers to meet needs
- Document operations for consistency and identify improvements

Requirements:

- Fluency in English and French is essential
- High school diploma is required
- 1-3 years experience in relevant fields
- Valid driver's license and good vehicle standards needed
- Experience with equipment operation is a plus

Elevate your career in a bilingual customer service position, driving excellence in Grainger's operations.

📌 Bilingual Customer-Focused Field Associate (Montreal)
🏢 Grainger Canada
📍 Montreal