Elevate customer service excellence with Insight Pest Solutions as a Bilingual Administrative Support Representative. Work remotely while utilizing your French and English skills to provide essential support and assistance. In this full-time, permanent role, you will deliver administrative support and customer service in both languages.

Your responsibilities include handling inquiries via phone and digital communication, processing payments, and maintaining customer accounts. Robust organization, communication, and problem-solving skills are vital for success. Key Responsibilities:

- Handle inbound and outbound calls in French and English
- Provide high-quality responses to customer inquiries
- Investigate and resolve customer complaints efficiently




- Assist with billing and account-related inquiries
- Collaborate with internal departments to resolve escalated issues Requirements:
- Fluency in French and English, both written and verbal
- 1+ years of customer service or administrative experience
- Strong communication and organization skills
- Ability to manage multiple priorities
- Self-motivated and capable of working remotely Bring your bilingual skills and customer-focused mindset to contribute positively at Insight Pest Solutions.

📌 Bilingual Customer Support Representative Remote (Ottawa)
🏢 Insight Pest Solutions Canada
📍 Ottawa