You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights.
At Sun
Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Group Retirement
Services - Payout Annuity is looking for a proven and skilled individual who is willing to join a energetic and innovative environment.This role demands strong workflow management ability, organizational skills, attention to detail and a passion for high quality customer service. Set up and maintain annuitant member information on various systems Responsible for plan reconciliation and handling changes to client files Manage complex processes with high volume of data using Excel Spreadsheets Investigate and resolve escalated issues and complaints quickly and accurately Accountable to deliver superior customer service to future and existing pensioners Respond to client inquiries who contact our call center. Bilingualism (French, English) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada Diploma or training in finance, accounting,
actuarial science or business management; or a solid understanding of pension plans Knowledge of pension legislation and annuities Administrative or customer service experience Solid Excel skills (pivot tables, VLOOKUP, etc.) Ability to work under pressure, manage shifting priorities and remain organized in an ever-improving environment Attention to detail with a proven track record of superior quality working in a production environment Flexible Benefits from the day you join to meet the needs of you and your family Retirement and stock ownership programs giving you the opportunity to maximize your finances by taking advantage of employer matching contributions Opportunities to own your career development with programs to continuously learn, build skills, grow through coaching and more.
In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues.
Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to
[email protected] are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you. We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.
Customer
Service / Operations Posting End Date
📌 Bilingual Pension Administrator, Payout Annuity (Montreal)
🏢 Sun Life Québec
📍 Montreal