Posting Details ~ Posted on August 13, 2026 Customer-Product Support ~ Full-Time ~ Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day. Respond promptly and accurately to parts availability and pricing inquiries via phone, email, and text.

Provide an engaging customer service experience through active listening to understand customer needs and making appropriate recommendations. Accurately process parts orders ensuring customer requests are fulfilled quickly and without error. Confirm inventory availability and shipping timelines to manage customer expectations and enhance satisfaction.

Provide parts support to field staff by collaborating effectively to resolve product and parts-related issues.



Navigate multipleinternal web-basedapplications and3 rd partypartnersystemssimultaneously todeliver a seamless customer service experiencein a fast-paced workplace. Contribute to team success by collaborating with colleagues and maintaining a high level of customer satisfaction.

Strong problem-solving skills with a focus on customer satisfaction. Bilingualism in French and English is mandatory. Flexible to work various shifts in a 24/7 support center. Inbound call center experience is considered an asset.

Continuous Learning: through on-the-job training and educational opportunities.

Comprehensive perks coverage: including health, dental and more to support your wellbeing.

Retirement planning: Pension and RRSP programs to help you invest in your future.

📌 Bilingual Product Support Representative (Moncton)
🏢 Brandt
📍 Moncton