McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. Recognized as one of Canada’s Top 100 Employers for eleven consecutive years and one of Canada’s Best Diversity Employers for fourteen consecutive years, our culture is guided by The McCarthy Way —our shared approach to working with clients and with each other. Inclusion , through eliminating barriers to belonging and success; We are recruiting for a Bilingual Client Agreement Specialist to join our team in our Quebec , Montréal , Toronto , Calgary or Vancouver office.

Bilingualism is required as this is a collaborative role at the national level and the candidate will be required to provide service to firm stakeholders in both French and English. As a Bilingual Client Agreement Specialist, you will be responsible for: Conducting audits of engagement letters to ensure compliance with firm policies, regulatory requirements, and client obligations. Tracking audit findings and preparing reports highlighting trends and risks.

Providing training to Legal Assistants and Lawyers regarding the firm’s Engagement Letter requirements and processes. Collaborating with lawyers, legal assistants, and business professionals to addressing deficiencies identified during audits. Assisting with developing and updating engagement letter templates, standards, and best practices.





Managing the administration of the firm's OCG process including: Reviewing outside counsel requests and ensuring the collection of required supporting documentation. Monitoring compliance with firm policies governing the retention and management of external legal service providers. Serving as a point of contact for internal stakeholders regarding outside counsel matters and requirements.

Risk Management & Operational Support Identifying opportunities for process improvements and assisting with implementing operational efficiencies. Leading the development, maintenance, and communication of policies and procedures. Assisting with delivering training and guidance to firm personnel on engagement letter and outside counsel processes.

Post-secondary education or equivalent experience related to database management principles Minimum 3-5 years of related experience, ideally acquired in a legal or professional services environment Bilingual (English/French) with excellent verbal and written communication skills is an asset. Competitive compensation, paid overtime and generous time off, including a day off to volunteer and a day off for your birthday. A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.

Robust community involvement and a commitment to equity, diversity and inclusion.

📌 Bilingual Service and Support Representative (Calgary)
🏢 McCarthy Tetrault
📍 Calgary