Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. discretionary bonus or incentive programs Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Now, if you were to come on board as our Billing Manager, we’d ask you to do the following for us: Billing Operations Manage the day-to-day billing process to ensure invoices are accurate, complete, and issued on time. Oversee recurring, contract, and ad hoc billing activities. Ensure billing complies with customer contracts, pricing agreements, and company policies.

Monitor billing accuracy and identify opportunities to improve efficiency.

Process Improvement

Develop and implement standardized billing procedures and best practices. Identify process improvement opportunities through automation and system enhancements. Collaborate with IT and Finance on billing system upgrades and integrations. Establish and monitor key performance indicators (KPIs) for billing operations.

Financial Controls

Ensure compliance with internal controls and audit requirements. Review billing adjustments, credits, and write-offs for accuracy and appropriate approvals. Maintain accurate billing records and documentation.





Customer & Operational Support Serve as the primary escalation point for complex billing inquiries. Work with Operations and Sales to resolve customer billing discrepancies. Partner with Accounts Receivable to reduce billing-related disputes and improve collections.

Support new customer implementations and contract changes. Lead, coach, and develop the billing team. Establish performance expectations and conduct regular performance reviews. Foster a culture of accountability, continuous improvement, and customer service.

Coordinate training on billing systems and procedures. Reporting & Analysis Prepare and analyze billing metrics and operational reports. Monitor invoice volumes, billing accuracy, aging trends, and dispute resolution.

Present performance results and recommendations to senior leadership. Identify trends affecting revenue recognition and billing performance. Think you have what it takes to be our next Billing Manager ?

Bachelor's degree in Business, Finance, Accounting, or a related field (or equivalent experience). ~5–7 years of progressive billing, finance, or operational accounting experience. ~Experience with ERP or billing systems (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite, or similar). ~ Robust knowledge of billing processes, contract administration, and revenue operations. ~ Advanced Microsoft Excel skills;

experience with Power BI or similar reporting tools is an asset. #

📌 Billing Applications Administrator (Remote) (Mississauga)
🏢 Compass Group Canada
📍 Mississauga