The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions.

At The Ottawa

Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community. Are you looking for your next challenge as a Business Analyst?

We are building a network of talented professionals for anticipated future opportunities. By joining our talent pipeline, you will be among the first considered when opportunities become available. Join our team as an Epic Analyst in the Health Information System (HIS) Department!

The HIS Department is responsible for the continuing and ongoing support of patient safety and care through maintaining and improving the Atlas Alliance's Epic Health Information System. The vision of the HIS Department is to continue to support and upgrade our integrated health information management system and increase the quality and safety of care, enhancing both the patient and provider experience now and for generations to come. Epic is one of the largest Electronic Health Record (EHR) systems in North America, leading the way in enterprise Health Information Systems.

The Ottawa

Hospital's HIS team enables you to combine your passion for information technology and health care. Rotation/Shifts Days, 8 hour shifts. 24 hour on call rotation required. ~ For information purposes only - The Hospital reserves the right to change.

The Business

Analyst,



Regional Epic supports the building and maintaining of the Epic Hospital Information System for the Atlas Alliance group of health organizations, including but not limited to: The Ottawa Hospital, The Ottawa Hospital Family Health Team, The University of Ottawa Heart Institute, Hawkesbury General Hospital, Renfrew Victoria Hospital, Saint Francis Memorial Hospital, Winchester District Memorial Hospital, Kemptville District Hospital, Deep River District Hospital, and Group Health Centre. Working under the guidance of senior analysts and the manager, the incumbent helps design workflows, document requirements, and create and test workflows in Epic. The position also assists with Epic system upgrades, monitors and actions error queues and provides ongoing support during regular hours, overtime and in an on‑call capacity.

It combines business analysis, quality assurance, development/configuration, support, project coordination with growing exposure to more complex project management. This position requires attention to detail, capacity to understand technical concepts/logic, good communication skills, time management skills and the ability to shift between multiple ongoing tasks at any given time. This role requires periodic adjustments to work hours and overtime to accommodate meetings and project-related deadlines.

Completion of a three (3) year Community College program in Business Administration, Health Information Management, Computer Science,



Health Administration, or a related discipline OR college plus equivalent experience in a relevant discipline

- Minimum of three (3) years progressive experience in Information Systems (other healthcare‑based experience may also be considered)
- Attention to detail and an ability to learn technical concepts and logic;

Experience leading components in the implementation of small to medium scale systems and solution design

- Proficiency in Microsoft Office (Outlook, Excel, Word);

Experience in business analysis, healthcare, customer service or IT support

- Epic or other Hospital Information System/EHR exposure Experience with configuring computer systems, creating reports (SQL, Crystal Reports, etc) and/or working in a programming setting;

Experience with quality assurance of clinical systems

- Proficiency in English and French, oral expression (advanced level) and comprehension (advanced level).

The Ottawa

Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection.

The Ottawa

Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

The Ottawa

Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process.

📌 Business Analyst, Regional Epic (Ottawa)
🏢 The Ottawa Hospital
📍 Ottawa