Red River Mutual is a progressive insurance company with a focus on our customers and employees. So, we treat our employees like family members – we’ll be honest with them, support them, offer a listening ear, admit when we’re wrong and be a positive force in their lives and in our communities. Full-Time REPORTS TO: Manager, Business Analysis & Quality Assurance As a member of the Analysis functional group, you will work with a wide range of stakeholders to gather and document business requirements and participate in solution design and support the delivery of quality software in a timely manner.

Business Requirements

Gathering & Solution Delivery Quality Assurance Support Process Improvements Continuous Improvements Business Requirements Gathering & Solution Delivery Gather requirements from business and IT stakeholders and prepare detailed documentation supporting the delivery of new core functionality, enhancements, defect fixes and process improvements. Review, contribute, collaborate, and provide guidance on solutions ensuring that those design solutions follow best practice, meet the business requirements and are conformant to OOTB. Communicate solutions to business stakeholders through the delivery of demos, prototypes, mock-ups and obtain business sign-off.

Work with the onshore and offshore members of our MSA teams to ensure overall quality of the delivered requirements. Participate in the prioritization and triaging of defects based on criticality and risk. Work with the business stakeholders to ensure the completion of the Business Acceptance Testing and obtain the sign offs.

Support the preparation of user documentation for all releases of software ensuring any changes to business workflow have been noted. Support other Business Analysts as needed. Support company projects and Initiatives as needed.





Quality Assurance Support

Support the identification of test scenarios and test cases relative to business requirements. Support the Dev & QA team with test scripts and requirement clarification. Conduct reviews of the quality assurance work completed by the quality assurance group.

Process Improvements

Identify the new process flows and process enhancements required to implement the business requirements or close the solution gaps.

Support

Manager, Business Analysis and Quality Assurance on the new process definitions, process reengineering and process implementation initiatives. Provide production support to business users. Complete root cause analysis to support the production ticket investigation.

Recreate and document the recreation steps of defects presented by the business users as well as expected, corrected results. Suggest workarounds or immediate fixes to resolve the production issues. Work with IT leadership team to ensure permanent fixes for the production issues are delivered under a release.

Continuous Improvement

Maintain high level of knowledge on industry standards for business analysis process, tools, techniques, and best practices. Work collaboratively, professionally, and effectively with the project team, the business stakeholders and vendor partners. Contribute to develop and maintain the analysis template library.





Activities are to be performed with an emphasis on accuracy and timeliness and the protection and security of corporate information and assets. Demonstrated analytical, prioritization, evaluative, and creative problem-solving abilities in a high-pressure environment. Excellent written and oral communication and interpersonal skills in business and user-friendly language.

Adaptable and adaptable to changing business needs and priorities.

Experience coordinating a variety of tasks, such as prioritizing and planning work activities, setting appropriate deadlines to complete activities accordingly, and effectively managing time and resources while ensuring artifacts and deliverables meet business needs and are completed and signed off. High attention to detail and quality standards. College or University degree in Computer Science or a related discipline. ~5+ years of experience in business analyst role. ~ Experience in Guidewire Cloud is considered an asset. ~ Experience with project software such Atlassian products, Microsoft products and Rally. ~ A certification in CBAP® (Certified Business Analysis Professional) is considered an asset. ~ Proven experience with Systems Development Life Cycle, preferably in an Agile or Iterative environment. ~ Certification and/or experience with Lean and/or Agile is desirable. ~ Experience in Change Management/Project Management is considered an asset.

Accommodation for applicants with disabilities is available upon request at any stage of the recruitment process. Accessible employment policies and alternative application formats are available upon request by contacting [email protected] offers are contingent upon these requirements being met and may be withdrawn during the process if any of the requirements are not met to the Company’s satisfaction. #

📌 Business Analyst(Legal) (Winnipeg)
🏢 Kibbi
📍 Winnipeg