At JPMorganChase, you’ll have the chance to be part of a strong development journey while helping small business customers meet their payments and commerce needs.

The Business Development

Specialist – Inside Sales is responsible for driving new revenue by selling products and services to new and existing customers over the phone. Success is measured through daily activity, pipeline health, contract completion, and in-year achieved net revenue (based on a percentage of the annual signed net revenue goal). This position reports to a Vice President, Small Business Sales.

Build and sustain a “healthy” pipeline of prospects and opportunities through self-sourced lead generation and structured follow-up. Tracking campaign performance and outcomes (connect, meeting set, win/loss drivers) Providing feedback to sales leadership/marketing on lead quality and conversion opportunities Rapid outreach and qualification (target lead-to-call response time ) Ensuring referral details, disposition, and next steps are captured accurately in Salesforce Handle predictable concerns that arise during the sales process and successfully finalize agreement on terms.



Make recommendations and provide strategic advice aligned to the prospect’s business needs to drive conversion.

Achieve monthly contract targets, ensuring accuracy and completeness. Perform sales and non-sales administrative responsibilities with strong execution discipline. Track and report leads, pipeline status, and activity accurately and on time using Salesforce .

Maintain familiarity with Anti-Money Laundering (AML) policies and merchant application requirements. Bachelor’s degree or equivalent training in business or sales management (or equivalent experience in lieu of a degree). ~1–2 years of sales experience (inside sales, call center sales, or phone-based consultative selling preferred). ~ Strong selling, communication, and interpersonal skills with the ability to build trust quickly over the phone. ~ Ability to manage time, prioritize daily outreach, and work multiple lead sources (campaigns, self-sourced, and referrals). ~ Proficiency with CRM tools (Salesforce preferred) and comfort with activity tracking and reporting. ~

📌 Business Development Specialist - Inside Sales (JPMorganChase) (Toronto)
🏢 JPMorgan Chase u0026
📍 Toronto