Business Systems Analyst – Utilities Asset Management System Contract Length: 1 year Raise is currently hiring a Business Systems Analyst – Utilities Asset Management System on behalf of our client. Our client is implementing a Utilities Asset Management System (AMS) to support asset management, maintenance, operational, and business requirements.

The Business Systems

Analyst / AMS System Administrator will be responsible for the day-to-day administration, configuration, security, integration, performance, and continuous improvement of the system. This role will serve as the technical and functional connection between business users, IT teams, vendors, and integrated systems, supporting the effective adoption and ongoing optimization of the AMS.

System Administration & Configuration: Configure and maintain system settings, workflows, forms, fields, business rules, asset classifications, reports, dashboards, and system parameters.

User Administration & Security: Manage user accounts, roles, permissions, SSO, access controls, and periodic access reviews.

Data Management & Governance: Maintain data integrity and quality, support data cleansing and migration, manage asset records, and enforce data standards.

System Maintenance & Testing: Coordinate system upgrades, patches, releases, enhancements, testing, and implementation of approved changes.

Application Support: Provide first-tier support, troubleshoot system and workflow issues, and coordinate escalations with IT and vendors. Develop reports, dashboards, KPIs, and system performance metrics to support operational decision-making. Coordinate vendor support, technical issues, enhancements, SLAs, and service requests.

Continuous Improvement: Identify opportunities to improve workflows, processes, system usability, data quality, and operational efficiency.

Stakeholder & Change Support: Communicate system updates, support change initiatives, and provide training and documentation to users.





Experience administering Enterprise Asset Management (EAM) or Computerized Maintenance Management Systems (CMMS).

Experience with system configuration, workflows, business rules, reports, and dashboards.

Experience managing user access, roles, permissions, and security controls.

Experience with asset data management, data quality, governance, and migration.

Experience supporting system upgrades, testing, releases, and troubleshooting.

Experience with reporting, KPIs, and system performance monitoring. Robust business analysis, process improvement, analytical, and problem-solving skills. Ability to work across technical and business teams.

Experience with utilities asset management systems. Knowledge of utilities operations, maintenance, work orders, maintenance planning, or scheduling.

Experience with continuous improvement and business process optimization.

Experience supporting enterprise system implementations or enhancements. Records management or information governance certification is considered an asset. Bachelor’s degree in Information Systems, Information Technology, Computer Science, Engineering, or a related field, or equivalent combination of education and experience.

ITIL Foundation or higher is considered an asset. We can help! We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities. In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work.

Raise will never ask you for personal or banking information unless you have been selected for a job.

📌 Business Systems Analyst - Secret Clearance Required (Edmonton)
🏢 Raise
📍 Edmonton