Make your mark in hospitality as a Guest Services Partner with Brookstreet. This full-time position focuses on guest service excellence and operational efficiency. Brookstreet seeks a Guest Services Partner with a strong background in Front Office operations.

You will need at least two years of experience, excellent communication skills, and the ability to manage issues effectively. Being organized and goal-driven are crucial, and experience with tools like Opera Cloud will enhance your candidacy. Key Responsibilities:

- Deliver exceptional guest service consistently
- Engage with guests to resolve issues promptly
- Collaborate with Reservations for seamless service
- Understand and meet the needs of VIP guests
- Monitor inventory during busy or sold-out nights

Requirements:

- 2 years of experience in Front Office operations
- Familiarity with Opera Cloud systems valued
- Solid skills in Microsoft Word and Excel
- Comfortable with cash handling
- Must be available for varied shifts

Support Brookstreet's commitment to excellence in guest service as a vital team member.

📌 Career as Guest Services Partner (Ottawa)
🏢 Brookstreet Hotel
📍 Ottawa