Community & Social Services Seniors Services & Long Term Care, LTC Seniors Services and Community Prgms Job Type & Duration: Part-time, Permanent Vacancies (Hybrid Work option as a possibility) Hourly Rate: $40.08 - $43.91 Shift Information: Monday to Friday, up to 35 hours per week Affiliation: L79 PT LTCH&S; Posting Period: 22-Sept-2026 to 06-Oct-2026 The City's Seniors Services and Long-Term Care (SSLTC) Division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services.Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses' services. CareTO is our brand for the culture change we are investing in for the City's 10 directly operated long-term care homes ( ) . Interviews clients in various locations, e. g. homes, community agencies.

Compiles and verifies client financial information, may include contacting financial institutions. Compiles client functional information through personal interview, and liaison with client supports and relevant service providers. Enters data required for computer input.

Edits computer reports and makes necessary adjustments. Assists applicants, clients and families to identify and access alternative courses of action when community-based services are not appropriate to the needs of the individual. Maintains updated records for all client related matters and prepares correspondence and statistical information as per policies.

Deals with urgent situations and recent referrals.



Utilizes community resources effectively to maximize the client's independence and to enhance the client's quality of life. Responds to enquiries, complaints or emergency situations involving clients.

Maintains current knowledge of legislation, services, resources, policies, programs, procedures and issues affecting clients. Interprets legislation, departmental and divisional policies and procedures. Develops and maintains relationships with community agencies and organizations in order to communicate legislation, policy and procedures and reciprocally to keep abreast of services, programs and referrals for clients.

Makes recommendations regarding divisional policies, procedures, forms etc. Designs and delivers presentations to the public, staff and community groups. Provides work direction to clerical staff. Degree or Diploma in Social Services, or an equivalent combination of education and experience in social and community service.

Considerable experience in case planning/co-ordination including performingassessments/reassessments, determining eligibility, monitoring and coordinating of in-home services for seniors.

Experience working in social or community-based services setting.



Knowledge of community agencies and resources. Ability to establish and maintain effective working relationships with a diverse client population, staff, community agencies and the public.

Ability to communicate effectively both verbally and in writing with clients, staff, and the public. Ability to collect data, organize and analyze information and resolve problems. Knowledge of and ability to work with a quality improvement focus.

Ability to utilize computers and various software packages such as Microsoft Office. Ability and willingness to work in high risk areas (e. g. infested client homes, hostels etc.). Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

Ability and willingness to travel and visit clients in various locations in the community.

An Ontario

Driver's license and/or the ability to travel to various locations in a timely manner would be an asset As a condition of employment with the Long-Term Care Homes & Services Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Equity, Diversity and Inclusion The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity. #

📌 CASEWORKER COMMUNITY BASED SERVICES (Toronto)
🏢 City of Toronto
📍 Toronto