Working together to provide outstanding integrated health care to our communities delivering best patient outcomes with exemplary standards and compassion, Muskoka Algonquin Healthcare (MAHC) is a multi-site organization that includes Huntsville District Memorial Hospital Site and South Muskoka Memorial Hospital Site. Answer incoming telephone calls on main switchboard connecting callers to extension/area directing any complex inquiries to the appropriate individual or department after ascertaining the nature of the call Respond to inquiries regarding patient status utilizing hospital computer system and/or patient lists Respond to telephone calls from patients to book appointments Schedule appointments via telephone, and interview patient to collect/validate demographics, financial data, and other required information, advising patient of any information required and what items to bring when arriving for appointment Call the patient’s physician office directly or notify the patient directly regarding scheduling changes and/or cancellations of procedures Certificate in recognized Office Administration course or equivalent experience Successful completion of Medical Terminology course Significant recent clerical experience including excellent organization skills Excellent keyboarding and computer skills having worked with spreadsheets and word programs, including speed and accuracy - 60 wpm Excellent customer service skills Ability to organize and control all functions within the department Knowledge of office equipment (computers, fax, photocopier etc.)



Experience with Healthcare oriented software programs Previous Hospital experience excellent customer service and interpersonal communication skills Ability to effectively communicate via the telephone and in-person to serve the needs of patients/staff/visitors in a manner that is customer service oriented, efficient and productive, in a sensitive and caring manner Must be highly versatile; Ability to work well under pressure with minimal supervision Willingness to workdays/nights/weekends Staff referral program (Earn up to $1000 for each successful Permanent Part Time and Permanent Full Time new hire you refer to MAHC) Extended health benefits (Permanent Full-Time only) Enrolment in the Healthcare of Ontario Pension Plan (HOOPP) Multi-Site, working on site at both the South Muskoka Memorial Hospital (SMMH) located in Bracebridge and Huntsville District Memorial Hospital (HDMH) located in Huntsville. Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting.

Must be available to work shifts including days, evenings, nights and weekends. Shifts and hours may change according to departmental requirements per the collective agreement. Proof of immunization and vaccination records to the Hospital’s Occupational Health and Safety department Legal entitlement to work in Canada Satisfactory Criminal Record & Judicial Matters Check We encourage applicants from all equity‑deserving groups, including but not limited to, individuals who identify as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ+.

Accommodation will be provided in accordance with the Ontario Human Rights Code. Looking for Housing? Check out Housing for Healthcare for rentals in Muskoka!

📌 Central Registration & Scheduling Clerk (Temporary Part-Time) (Huntsville)
🏢 Muskoka Algonquin Healthcare
📍 Huntsville