Executive Director, Member Services We are seeking an Executive Director, Member Services, who is passionate about continually advancing the services we provide to our members! Working with, and reporting to, the Chief Executive Officer, the Executive Director, Member Services provides strategic leadership and will advance BCNU’s member services such as, but not limited to, labour relations, occupational health & safety, communications, skilled practice support, and the oversight of Minimum Nurse Patient Ratios (mNPR). This position works closely and collaboratively with other members of BCNU’s Council and senior staff.

The Executive

Director is accountable for the responsible stewardship and effective management of the resources within their portfolio, including fiscal planning, budget development, expenditure oversight, and ensuring resources are aligned with BCNU’s strategic priorities and organizational objectives. The incumbent will foster a culture of excellence, accountability, collaboration and continuous improvement, creating an setting in which staff are empowered to achieve high standards of service and performance in support of BCNU’s members. Works with the President, CEO and other senior leaders within the organization to develop bargaining strategies.

Plays a critical role in building relationships with healthcare employers, HEABC and various government ministries developing strategies to affect change. Promotes diversity, equity and inclusion initiatives. Executes member services strategies which may include implementation of service standards and protocols.

Provides work direction through Directors/Managers to represent BCNU members. Oversees and manages Directors/Managers who conduct staff evaluations.

Guides





Directors and Managers in their portfolio in staff performance management up to and including termination. Networks and Influence Communicates with elected officials, including BCNU Council. Develops, implements, and evaluates established policies and procedures to ensure the effective and efficient operation of services and programs.

Provides leadership to oversee the planning, development, and implementation of BCNU’s legal strategy. Develops and executes the operations plan as it relates to BCNU’s labour relations, occupational health & safety, and servicing strategy in a manner consistent with the mission and policies of BCNU. Data and Reporting Establishes strategic priorities, key performance indicators and reporting frameworks to monitor the effectiveness of programs, services and initiatives within the portfolio.

Uses data, trends and performance information to identify emerging issues, risks, opportunities and areas for improvement, and provides strategic advice to the Chief Executive Officer and Council. Works collaboratively across the organization to strengthen reporting practices and ensure information supports strategic planning, resource allocation and effective member service delivery. Provides strategic leadership and oversight of the portfolio’s financial planning and budget development,



ensuring resources are aligned with BCNU’s strategic priorities and operational requirements.

Oversee the development, implementation and monitoring of operating budgets across labour relations, occupational health & safety, communications, professional practice and other servicing areas. Ensures responsible stewardship of financial resources, including monitoring expenditures, identifying variances, managing financial risks and taking appropriate corrective action to ensure fiscal objectives are achieved. Provides financial analysis, forecasting and recommendations to the Chief Executive Officer and Council to support informed decision-making and effective allocation of resources.

Ensures expenditures and financial decisions are consistent with approved budgets, organizational policies and appropriate levels of accountability. A college or university undergraduate education in arts, law, industrial relations or nursing. An undergraduate degree with demonstrated and extensive labour relations and leadership experience may be considered as an equivalency.

At least ten years of advocacy experience working for a union, healthcare, or other social justice organization. Extensive knowledge of labour law, health & safety regulations, disability management, human rights, and healthcare sector issues. Demonstrated leadership skills and ability to manage change.

Demonstrates and leads a culture of diversity, equity, and inclusion. Demonstrated commitment to advancing reconciliation and cultural safety and redressing the harms of indigenous-specific racism. Excellent communication, interpersonal and conflict management skills.

Travel will be required for this position. #

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