ABOUT US

We are a midtown Toronto wellness-based Chiropractic office focused on Corrective Chiropractic Care and the 5 Essentials of Health.

We are looking for a mature, responsible, outgoing individual who enjoys helping people, building relationships, and creating opportunities to grow our community.

ABOUT THE ROLE The Outreach & New Patient Coordinator will be responsible for helping grow our practice through community outreach, referrals, events, lead generation, and new patient communication.

You will be the first point of contact for many new patients and play an important role in creating a positive experience from their first inquiry through their first visit.

RESPONSIBILITIES

- Manage and follow up with new patient leads, inquiries, and referrals
- Be the first point of contact for prospective recent patients
- Develop creative ideas to generate new patient opportunities
- Build relationships with local businesses, community groups, gyms, and organizations
- Help organize and participate in community events and wellness talks
- Create opportunities to connect with groups and introduce them to our approach to wellness
- Engage with current patients and encourage referrals
- Request and collect patient testimonials and success stories
- Assist with social media and internal marketing
- Track leads, referrals, and outreach opportunities
- Assist with patient flow, scheduling, inventory, and general clinic support as needed

THE IDEAL CANDIDATE We are looking for someone who:
- Has a genuine interest in health, wellness, and helping people
- Is outgoing, confident, and comfortable speaking with people




- Is creative and enjoys coming up with new ideas
- Enjoy fast-paced environment
- Is organized, proactive, and coachable
- Has strong communication and interpersonal skills
- Enjoys networking and building relationships
- Is looking for a long-term position and wants to grow with our team

Previous experience in outreach, marketing, sales, events, customer service, healthcare, or wellness is an asset but not REQUIRED. Significant training will be provided. JOIN US!

Schedule: Monday–Thursday, including early mornings and evenings. And occasionally on WEEKENDS.

Hours: Approximately 25–30 hours/week

Monthly bonus is available after 3 months upon successful completion of the probationary period.

COVER LETTER REQUIRED

We review cover letters closely. Please tell us why you are interested in health and wellness, why this role interests you, and what you feel you could bring to our team.

Applications without a cover letter will not be considered.

We are looking for someone who wants to become an important part of our team and help us connect with more people in our community and grow our practice.

Job Types: Permanent, Full-time

Pay: $18.00-$20.00 per hour

Application question(s)

- Please complete a cover letter below. Please include why you are interested in holistic health and wellness and any other pertinent details that make you a valuable candidate for this role.

Education:
- Secondary School (required)

Experience:
- Customer service: 2 years (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

📌 Chiropractic Office Assistant (Toronto)
🏢 Castlefield Chiropractic
📍 Toronto