Provide technical guidance, coaching and management of claims staff

Support the Claims unit and serve as the first line of conversation for the adjudication team

Ensure efficient and prompt service in the investigation, analysis, and settlement of claims

Track Key Performance Indicators

Ensure claims are adjudicated in a timely and accurate manner

Build and maintain team engagement

Collaborate with the leadership team on strategic initiatives and new adjudicating methods

Requirements Post-Secondary Education, ideally in an Insurance focused program or related program

Completed or working towards the CIP designation

Minimum 10 years of experience in the property and casualty industry

Minimum of 3-5 years of claims leadership/mentorship experience

Solid adjusting background with in-depth knowledge of CGL and Auto BI

Strong technical skills with MS Office Suite

Ability to clearly communicate with Claimants, Brokers, and Legal Counsel





Core Competencies Demonstrates extensive experience in claims leadership and mentorship within the property and casualty industry, with a strong focus on effective claims adjudication and team engagement. Proficient in analyzing claims and tracking performance metrics while effectively communicating with stakeholders.

Highest-signal resume keywords Claims Leadership

CIP Designation

Property and Casualty Experience

CGL and Auto BI Knowledge

MS Office Suite Proficiency

ATS Optimization Keywords Hard Skills Claims Adjudication

Claims Analysis

Performance Tracking

Investigation Skills

Settlement Negotiation

Soft Skills Coaching

Communication

Team Engagement

Collaboration

Mentorship

Certifications &

Qualifications CIP Designation

Industry Keywords Property and Casualty

Claims Management

Key Performance Indicators

CGL

Auto BI

📌 Claims Manager - Casualty & Litigation (Vancouver)
🏢 Jobtailor
📍 Vancouver