At Zego, we're on a mission to do the good thing, not the insurance thing. Insurance hasn't changed much in over a century. The way we live, work and travel has. We're building the real-time, AI-driven infrastructure that powers innovative insurance, so good drivers get cover that works the way they actually drive.

We're not just updating insurance; We're leading the AI evolution in insurance It's our operating reality, and it's how we build products that back drivers instead of the old insurance playbook. We back high-performance builders who want ownership, early responsibility and the chance to do the most career-defining work of their lives. If you're ready to build the future of insurance, we're hiring.

A motor claim usually lands on a customer's worst day. In 18 months, Zego customers in that position will get a clear, fair outcome quickly, because you own their claim from first assessment through to settlement. Liability decisions will be accurate, costs controlled, and fraud caught early.

Settle a portfolio of motor claims through to final resolution, with accurate liability assessment and proactive cost control. Assess recovery and total loss claims using the evidence available, including dash cam footage, witness statements and police reports. Resolve disagreements over settlement figures and liability decisions with patience and data backed explanations.





Issue settlements for repairs, medical bills and vehicles once a claim is finalised. Catch fraud early by investigating indicators and cross-referencing claim details against industry databases. Keep internal systems and customer files up to date, respond promptly to customer queries, and route customers to the right supplier.

Claims experience. Previous insurance claims experience, ideally within motor insurance. Rapid paced customer service. You have worked in a fast paced customer service environment, ideally a call centre.

Comfortable on phone and live chat. You are happy speaking to customers directly, in both channels.

We call it Zego Hybrid: some of us are in our office (central London or Halifax) weekly, others monthly or quarterly. Market-competitive salary, benchmarked against your function and reviewed every year. Annual performance bonus, linked to company performance and your contribution.

Private medical insurance. Pension, generous holiday, and £1,000 a year to spend on getting to the office or learning something new. We're an equal opportunity employer and we value diversity at our company.

We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. #

📌 Claims Examiner(s) - Work from Home (Halifax Regional Municipality)
🏢 Zego
📍 Halifax Regional Municipality