Together, we help people, businesses, and society prosper in good times and be resilient in bad times. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Flexible work arrangements and a hybrid work model Multiple perks offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): As part of our commitment to Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. We're looking for a Claims Representative II - Accident Benefits Special Handling Unit (SHU) , to join our growing team! Coordinate investigations into potential fraud, misrepresentation, and/or exaggeration within Accident Benefit Claims Collect evidence and analyze information to determine liability and coverage, including statements, independent medical examinations, customer medical documents and employment documents, claims documents, witness testimony, police reports, and all other information required to clarify and/or justify a claim Identify fraud indicators and effectively coordinate investigative, medical,



and legal resources to validate indicators and make decisions on liability and coverage Communicate in a timely and respectful manner with customers, claimants and lawyers when making decisions on coverage, reporting findings, and settling claims Pursuing fair and equitable resolutions to customer disputes, complaints and escalations Participate and/or lead project work, by working with members of the Investigative Services and Claims departments to deliver on project goals Ensure all claims and investigations are clearly documented and meet all legislative requirements University degree or any combination of training and experience deemed relevant for the role A minimum of 1 years of experience as Adjuster Accident Benefits claims or equivalent investigations experience Excellent customer service skills Comfortability providing coaching and training Knowledge of the provincial legislation governing auto insurance At Intact, our Value of respect is founded on seeing diversity as a strength.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations).

A copy of applicable policies is available on request. Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

📌 Claims Representative II - Accident Benefits Special Handling Unit (SHU) (Edmonton)
🏢 Intact Financial
📍 Edmonton