Join CGIC as a Claims Representative II in Quebec. This hybrid role requires bilingual proficiency to manage intermediate automobile, property, and commercial claims effectively. In the Quebec Claims department, you will investigate and settle claims while enhancing client service culture. This involves interpreting coverage, negotiating claims, and collaborating with appraisers. You will also support team development and ensure exceptional service standards. Key Responsibilities:

- Investigate loss causes and damage extents
- Negotiate and settle intermediate claims efficiently
- Communicate clearly with clients and stakeholders
- Mentor current team members and share expertise
- Uphold claims service quality and engagement standards

Requirements:

- Post-secondary education in insurance or related field
- Provincial Adjuster Licence required
- Bilingual in English and French essential
- Experience in insurance claims or contact center
- Knowledge of client service principles and regulations

Elevate your career in client engagement by bringing your insurance expertise to CGIC's team!

📌 Claims Representative II Hybrid Role (Laval)
🏢 Co-operators
📍 Laval