Together, we help people, businesses, and society prosper in good times and be resilient in bad times. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Flexible wellbeing, including telemedicine, Wellness account and much more Annual bonus the target (subject to personal and company performance):

Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the chance to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc.

Property Claims

Representative II Property Claims Representative II - Special Handling Unit for our Investigative Services team in Ontario, you will play a fundamental role in coordinating investigations and making fair and equitable decisions for Property claims handled within the Special Handling Unit (SHU). Investigate potential fraud, misrepresentation, and/or exaggeration within Complex Property claims (commercial, personal, specialty)

Collect and examine evidence, including statements, examinations under oath (EUO), claims documents, witness testimony, expert reports, and all other information required to clarify and/or justify a claim

Coordinate resources (independent adjusters, legal, engineers, etc) to lead analysis and assessment of coverages under the policy

Work collaboratively to analyze property damage and restoration estimates and monitor repair progress, to ensure compliance with Intact standards





Communicate in a timely and respectful manner with customers and third parties when making decisions on coverage, reporting findings, handling disputes, and settling claims

Collaborate and/or lead project work, by working with members of the Investigative Services, Claims and Underwriting departments to deliver on project goals

Deliver high-quality reporting and documentation of claims, in consultation with Technical Specialists A minimum of 2+ years claims adjusting experience in Property

Ability to handle and oversee complex claims

Additional investigation experience in the insurance and/or financial industry is an asset

Thorough knowledge of policy wordings and endorsements governing property insurance

University degree or any combination of training and experience deemed relevant for the role

Completed, or are working toward, Chartered Insurance Professional (CIP) designation is an asset This role is eligible for employee referral bonus. #At Intact, our Value of respect is founded on seeing diversity as a strength. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

📌 Claims Representative II - Property Special Handling Unit (Toronto)
🏢 Intact Financial
📍 Toronto