At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

At West Coast Seniors Housing

Management, we see our communities as a family and we are equally committed to our residents and our staff. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents. The Receptionist reports to the General Manager and/or designate and is responsible for all aspects of reception and office procedures to promote a high standard of customer service and professionalism at the community.

Monitors and responds to the tenant emergency call system (24 hour “Emergency Responder”), while on duty. Organizes and maintains all functions of the reception desk including light housekeeping duties. Greets and communicates with all residents, visitors, staff,



and volunteers in the community in a courteous and skilled manner.

Answers and transfers all telephone calls in a pleasant, friendly, and helpful manner. Follows policies and procedures of the community. When possible support other departments in an administrative capacity which could include scheduling.

Attends and participates in community and education programs. Grade 12 education or equivalent with recent, two (2) years related experience or an equivalent combination of education, training or experience. Computer literate with intermediate to advanced Excel and Word.

Ability to demonstrate tact, diplomacy, empathy, patience and concern in providing quality services to residents with a focus on “Customer Service”. Ability to read, write and speak English proficiently and understand verbal and written instructions. All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

📌 Clerical Receptionist/Data Entry (Vancouver)
🏢 Retirement Concepts
📍 Vancouver