London Trauma Therapy is looking for a friendly, caring, and dependable part time Client Care Coordinator to help our evenings run smoothly.

You’ll be the smiling face clients see when they arrive, the person who offers a fresh cup of coffee or tea, and the helping hands who keep our clinic clean, cozy, and ready for the next session.

The schedule: 4–9 p.m., three shifts per week, approximately 15 hours weekly.

This is a hands-on reception role with a big focus on welcoming clients and light office cleaning. If you find joy in looking after people and making a space feel cared for, we’d love to meet you.

(And please read to the end. There are a few application instructions waiting for you!)

This Is for You If You:

- Are looking for part-time evening work and can reliably commit to three shifts each week
- Are warm, calm, and friendly in person, on the phone, and over email
- Notice the little things: an empty tissue box, a coffee spill, or a waiting room that needs a quick tidy
- Enjoy keeping spaces clean, organized, and welcoming
- Are happy to roll up your sleeves and help wherever you’re needed
- Are comfortable with basic computer tasks and learning current software
- Respect client privacy and handle sensitive information with care
- Want to contribute to a team doing meaningful work

What You’ll Be Doing:

- Greeting clients and helping them feel comfortable when they arrive
- Offering coffee, tea, or water and keeping our refreshment area clean and stocked
- Answering phone calls and emails with warmth and professionalism




- Helping with basic appointment questions and scheduling in JaneApp
- Tidying reception, waiting areas, and therapy rooms throughout the evening
- Doing regular light cleaning, including wiping surfaces, washing mugs, emptying bins, and sweeping or vacuuming as needed
- Restocking tissues, refreshments, and everyday office supplies
- Resetting rooms so they feel fresh and welcoming for the next client
- Helping therapists with small day-to-day requests
- Making sure the clinic is tidy and ready for the following day

Think: pillows fluffed, mugs washed, tissues stocked, and a friendly hello waiting at the door.

Your Toolbox Should Include:

- Experience in reception, customer service, hospitality, or a similar role
- Excellent communication skills and a kind, approachable manner
- Basic computer skills, including email and everyday office programs
- A willingness to learn JaneApp (we’ll help you get comfortable!)
- Reliability, initiative, and an eye for the little details
- A genuine willingness to make light cleaning and tidying a regular part of your shift

About Us We’re London Trauma Therapy, an award-winning mental health clinic with locations in London and Komoka, Ontario. We help clients build lives filled with ease,



resilience, and healing.

We believe care starts the moment someone walks through our door. A kind greeting, a comfortable waiting room, and a thoughtfully cared-for space all contribute to that experience. Your work here matters, and we want you to feel appreciated for it.

Take a peek: www.londontraumatherapy.com

Pay + Perks:

- $22/hour
- Meaningful work in a peaceful, welcoming office
- A Health Spending Account because you’re worth it
- Fun office events: spa dates, axe-throwing, escape rooms and pasta, anyone?
- Opportunities to grow with our team
- Plenty of appreciation for the care you bring to each shift

Application Instructions (Read Me Carefully): To be considered, please include:

- Your resume and a thoughtful cover letter telling us why this role feels like a good fit
- Your Big 5 Personality Test results. Take the test here, and just do the free version!

Please confirm in your cover letter that you’re available for three evening shifts per week, from 4–9 p.m. Only complete applications will be considered. Yes, we’re checking that lovely attention to detail.

If making someone feel welcome and leaving a space a little lovelier than you found it sounds like your kind of work, apply. We can’t wait to meet you.

Pay: $22.00 per hour

Benefits

- Company events
- Extended health care
- Paid time off

Application question(s):
- This is a part-time, evening position (4pm-9pm). Please ensure you are aware of this.

Work Location: In person

📌 Client Care Coordinator (Evening) (Komoka)
🏢 The London Centre for Trauma Therapy
📍 Komoka