Enhance member interactions as a Client Experience Advisory Agent at Desjardins Ontario Credit Union. This full-time, in office role focuses on improving financial empowerment and service satisfaction. As a vital team member at Desjardins, you will address clients' needs and guide them through their banking transactions.

This temporary 14-month role emphasizes the importance of personalized solutions and effective communication in both French and English. You will also advocate for digital tools and identify business opportunities to support client engagement. Key Responsibilities:

- Provide tech support for members' banking applications
- Assist clients encountering fraud or discrepancies
- Foster business relationships through service excellence




- Stay updated on Desjardins products and services
- Ensure compliance with security and risk management protocols

Requirements:

- High school diploma in a relevant field
- Minimum one year of customer service experience
- Bilingual in French and English for effective communication
- Knowledge of Desjardins and competitive services
- Proficient in data entry and technological tools

Bring your customer-focused approach and communication skills to strengthen member experiences at Desjardins.

📌 Client Experience Advisory Agent at Desjardins (Egmont)
🏢 Desjardins Group
📍 Egmont