Join Bayshore HealthCare as a Client Intake Supervisor in Mississauga, focusing on evenings and weekends. Engage with clients, support the Intake team, and enhance service quality in this full time role. As a Client Intake Supervisor, you will lead the Intake Team's daily operations while meeting productivity and customer satisfaction targets.

Your responsibilities include managing inquiries with empathy, monitoring call quality, and coaching team members to improve performance. Additionally, assist with scheduling and payroll preparation to ensure smooth operations. Key Responsibilities:

- Model effective inquiry management and respond compassionately
- Conduct call audits for accurate team documentation
- Monitor call queues for appropriate coverage




- Coach team on quality assessments and solutions
- Support scheduling and payroll preparation Requirements:
- University/College education or equivalent experience
- Exceptional interpersonal and communication skills
- Strong computer skills, including Word and Excel
- Ability to multitask and remain calm under pressure
- Demonstrate a growth mindset with ongoing learning Leverage your customer service skills and problem-solving abilities as a pivotal member of Bayshore's Intake team.

📌 Client Intake Supervisor Evenings at Bayshore (Mississauga)
🏢 Bayshore HealthCare
📍 Mississauga