Client Service Coordinator(Job Number: 26005612)Primary Location:ON-Sudbury Administration Employee Type:Part-Time Pay Rate From:42, 300 Pay Rate To:52, 900Description:Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company.

Bayshore

HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006.

Bayshore

Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.Quickly handle funder referrals and updates in the EMR (Procura)Review: Collaborate with Supervisors, field employees and patients to assess service needsSchedule: Assign care providers based on client needs, geographic area, staff skill-set and availabilityCoordinate: Ensure consistent caregiver assignments and service deliveryNotify: Keep patients and staff informed of initial and ongoing schedulesUtilize: Immediate Impact: Make a real difference in the lives of employees, patients and their familiesCompetitive Salary: Earn a competitive wage commensurate with experienceHealth Benefits: Comprehensive health, dental, and vision insurance for you and your familyPaid Time Off: Competitive leave time to ensure work-life balanceRetirement Plan: Employer-contributed retirement savings planSupportive Team: Be part of a collaborative and supportive team environmentGrowth:



EducationSecondary School DiplomaCompletion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.A minimum of two years related customer service experience, preferably in healthcareProven customer service skills, preferably in healthcare or other high-paced customer service environmentStrong ability to communicate effectively, both written and orally, in EnglishAbility to handle issues and problem solve with tact and diplomacyExcellent computer skills (Windows, Microsoft office, internet, EMR)Ability to prioritize and handle multiple demands in a quick-paced environmentProven organizational and teamwork skills; able to work independently and prioritize workloadPositive work and attendance performance essentialStrong interpersonal skills including demonstrated ability to build rapport and connectionsAdvanced competency in keyboarding and scheduling software with a willingness to learnFrench language proficiency will be considered an asset and is a requirement for all Quebec locationsAt Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. All offers are thoughtfully aligned with internal equity and external market competitiveness.We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority.

Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

📌 Client Management Director (Sudbury District)
🏢 Bayshore HealthCare
📍 Sudbury District