Client Service Manager, Energy Sector (Edmonton)

Client Service Manager, Energy Sector (Edmonton)

03 Oct
|
GreenFox
|
Edmonton

03 Oct

GreenFox

Edmonton

GreenFox Windows & Doors is a leading provider of high-quality, energy-efficient windows and doors across Alberta, with locations in Edmonton, Calgary, Red Deer, Lethbridge, Grand Prairie and Medicine Hat. Known for our world-class products, lifetime warranties, and 30-year workmanship guarantee, we've earned a five-star reputation for excellence in both craftsmanship and customer service. we're a team committed to growth, integrity, and supporting our community. As our Client Relations Manager , you'll be the first point of contact for many of our clients after installation.

You'll provide complimentary inspections, address customer concerns with professionalism, and ensure every customer feels heard, respected, and cared for. This role requires some travel between Calgary and Edmonton, along with a rotating work schedule to best serve our clients. Conduct complimentary inspections and site visits when needed Communicate clearly, politely, and professionally with customers Handle customer requests, concerns,



and complaints with empathy Complete administrative duties and general office support tasks Ensure all company policies and procedures are followed Maintain accountability and deliver a high standard of service Proven customer service skills with diplomacy and tact Proficient in computer skills with various software applications Strong organizational and time-management skills Attention to detail with proofreading and editing abilities A valid driver's license (for travel between Calgary and Edmonton) Extended healthcare benefits after probation In office parking Work Schedule Rotation: Week 1: Monday to Friday Week 2: Tuesday to Saturday This alternating schedule ensures we meet customer needs, including Saturdays.

Flexibility and commitment to both weekday and weekend shifts are essential.

Greenfox

Windows & Doors is an equal opportunity employer. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, family status, disability, or any other protected ground under applicable human rights legislation.

Inspired to perform without outside help Inspired to perform well by the ability to contribute to the success of a project or the organization

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📌 Client Service Manager, Energy Sector (Edmonton)
🏢 GreenFox
📍 Edmonton

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