EMCO Corporation is one of Canada's leading construction wholesale distribution businesses, serving contractors and partners across the country. Backed by more than 115 years of experience, we combine the strength and stability of a national organization with the agility and entrepreneurial spirit of a growing business. EMCO Corporation is one of Canada's leading construction wholesale distribution businesses, serving contractors and partners across the country.

Backed by more than 115 years of experience, we combine the strength and stability of a national organization with the agility and entrepreneurial spirit of a growing business. Our purpose is to help build stronger communities by delivering the products, expertise, and service that support critical systems in residential, commercial, industrial, and infrastructure projects across Canada. Our teammates are empowered to make decisions, develop customer relationships, drive growth, and shape the future of their business.

We provide the tools, support, and mentorship needed to succeed, while encouraging initiative, accountability, and innovation. Diversity, Inclusion & Opportunity EMCO Corporation is committed to building a diverse and inclusive workplace where every teammate can succeed. We believe that diverse backgrounds, experiences, perspectives, and ideas make us a stronger organization and better partner to our customers.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, members of the LGBTQ2S+ community, and individuals from all backgrounds.



We are particularly committed to increasing representation of women in leadership and throughout the construction wholesale industry by creating an environment where talent, performance, and potential drive opportunity. Participate in industry-leading training and development programs.

Competitive salary, benefits, pension, and profit-sharing programs Long-term career growth with one of Canada's most respected organizations Team-oriented culture that supports work-life balance. As a Customer Service Representative, you will provide sales support to customers via telephone, email, and walk-ins to our Profit Centres. You will provide the highest level of customer service by answering customer inquiries, generating sales leads, and closing sales to increase profit sharing.

Support will also be provided to the Outside Sales function and Profit Centre Manager. Provide a professional atmosphere for our customers Understand and leverage the benefits and qualities of the different products the Profit Centre sells Be courteous, friendly and build relationships with customers and vendors Answer telephone calls, emails and in person questions from customers and identify their needs Research product for customers and provide recommendations on our assortment of product Enter sales orders generated from Profit Centre customers via phone, emails,



and online orders Grow and retain established customer base and develop recent business for the Profit Centre Follow up on backorders with vendors and provide customers accurate delivery dates Send and follow-up with request for quotes to vendorsProcess returns and warranty claims to customers both on account and cash sales including paperwork in compliance with all procedures Support Warehouse, Counter Sales, and Outside Sales activities as part of the team Resolve issues related to customer orders in accordance with our policies and procedures (SPIs) College and/or University degree an asset A minimum of 2 years of experience with customer service or counter sales Proficient in the use of Microsoft Office software to communicate via email, analyze customer data and update customer contact files Outstanding customer service and verbal communication skills Excellent relationship building skills with customers, vendors, and teammates Ability to identify customer needs, provide profitable solutions and close the sale Ability to learn and operate the applicable software system used to process orders Able to learn how to operate material handling equipment Experience using Infor M3, Microsoft Teams, Word, Excel, and Outlook EMCO is committed to diversity, equity, and inclusion in our workplaces. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas. #

📌 Client Service Representative (Temporary Full-Time) (Edmonton)
🏢 Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
📍 Edmonton