03 Oct
|
UW Management
|
Winnipeg
03 Oct
UW Management
Winnipeg
United Management is looking for a full-time Client Service Representative to become part of our Winnipeg team.
This role is a good fit for someone who enjoys meeting people, learning about new technology, and helping customers make sense of their choices. You’ll be introduced to a range of telecommunications offerings and will develop the knowledge needed to confidently communicate with customers in a professional setting.
No telecommunications background is required. Training is provided.
What You’ll Be Responsible For
Rather than spending your day behind a desk, you’ll interact directly with customers and become a knowledgeable point of contact for the services we represent.
Your day may involve
- Connecting with customers and creating a comfortable, professional interaction
- Finding out what matters most to each individual before discussing available solutions
- Becoming familiar with telecommunications services, features, and current offerings
- Breaking down technical or service-related information into simple terms
- Helping customers compare available choices based on their circumstances
- Responding to questions and following up when additional information is needed
- Completing customer details and other required documentation
- Keeping your knowledge current as products and offerings change
- Sharing customer feedback and observations with the wider team
- Taking part in regular meetings and skill-building sessions
What We’re Looking For You don’t need to arrive with industry experience. We’re more interested in your approach to working with people.
You may be a strong fit if you:
- Communicate comfortably with a wide range of customers
- Are curious and willing to learn about telecommunications
- Pay attention when people explain what they’re looking for
- Can absorb new information and put it into practice
- Handle customer conversations with patience and professionalism
- Stay organized and follow through on assigned tasks
- Work well around others while remaining accountable for your own responsibilities
- Are looking for a full time opportunity
Experience in telecommunications, retail, hospitality, customer relations, or another public-facing environment is an asset, but it is not a requirement. Training & Development
We provide the resources and guidance needed to learn the role, including:
- Initial training covering products, services, and workplace procedures
- Ongoing coaching as you gain experience
- Opportunities to build communication and customer-relations skills
- Exposure to the telecommunications industry
- A cooperative team environment
- Full-time
Work Location: Winnipeg, Manitoba — In person United Management is an equal opportunity company and welcomes applications from qualified candidates of all backgrounds.
Pay: $700.00-$950.00 per week
Work Location: In person
📌 Client Service Representative (Winnipeg)
🏢 UW Management
📍 Winnipeg