Customer Service Representative Full-Time | Permanent | Ottawa FSC (2243 Gladwin Crescent, Ottawa, ON K1B 4K9) | *E1 With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, quick-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do.

We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success.

Whether you’re starting out or bringing years of experience, we support your growth. We are looking for an enthusiastic and experienced individual to fill the role of Customer Service Representative at our Milwaukee Tool Factory Service Centre.

The Customer Service

Representative will be responsible for delivering best in class service to all our customers both internally and externally.



Deliver best-in-class service to our customers Perform counter procedures including answering phones, placing orders, logging in tools, completing inventory counts, and assisting walk-in customer traffic Maintain monetary transactions, record maintenance, and assist with inventories as required. Conduct warranty assessments and instant tool replacements Showroom merchandising and stock replenishment Strong computer skills Experience with electric tools is a strong asset Bilingual Preferred High school diploma Extensive health benefits, including vision and dental care Retirement Savings Plan with Employer Matching Contributions Competitive Base Salary (45K to 46K) Company Website , LinkedIn and Instagram today Diversity, equity, and inclusion are at the core of our values at TTI.

We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive. #

📌 Client Service Representative (Temporary Full-Time) (Ottawa)
🏢 TTI
📍 Ottawa