03 Oct
|
Performance Food Group (New)
|
Milton
03 Oct
Performance Food Group (New)
Milton
Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for empowering customers, employees, and communities, Core-Mark has become the largest, most comprehensive marketer of consumer goods in North America - offering a full range of products, programs, and solutions to convenience operators across the U.Growth opportunities performing essential work to support North America's food distribution system As a Customer Care Representative, you will ensure that proper care is taken at every touch point of the customer experience. You will resolve routine customer inquiries while providing productive service through timely responses to in-person, telephone, and mail requests.
A successful candidate will be able to address the needs of customers and properly channel inquiries; guaranteeing we put our customers first and that every account matters. This role requires fluency in French and English.
Training Hours: Monday through Friday 8:00AM - 4:30PM Regular Hours: Monday through Friday, 9:30AM - 6:00PM Pay: $20-22 per hour Responding to telephone, written, and in-person inquiries, requests, and concerns from customers.
Informing customers of unit prices, shipping dates, anticipated delays, and additional information. Processing customer shorts, mis-picks, and credits.
Conducting account research and resolving problems. Channeling customer inquiries to appropriate departments and documenting customer contacts. Resolving customer requests for adjustments to orders and billing.
Entering and retrieving a variety of information using the computer terminal. Assisting customers in the ordering process. Ability to solve practical problems and deal with a variety of concrete variables in situations.
Ability to perform detailed data entry work accurately and efficiently within deadlines. Intermediate computer skills, knowledge of Microsoft Office programs, and ability to type proficiently. #Minimum of one year of call center experience is required. Must be able to type 40 WPM (words per minute) - typing test required.
Fluent in French and English Core-Mark is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship.
📌 Client Services Rep/Office Services (Milton)
🏢 Performance Food Group (New)
📍 Milton