Elevate client relationships as the Client Success Manager at StackAdapt, a leader in programmatic marketing. Drive exceptional service and support to ensure client success and retention. This managerial role at StackAdapt involves leading a global team of Client Success Managers.
You will partner with sales for onboarding and provide strategic advice to clients. Your focus will be on driving efficiencies and collaborating across teams to enhance client experiences and business performance. Key Responsibilities:
- Lead and inspire Client Success Managers for high retention
- Collaborate with sales to develop onboarding programs
- Advise clients on achieving their business objectives
- Implement automation for scalable customer support
- Track client success metrics to identify improvements Requirements:
- 3+ years managing client-facing teams
- Extensive media experience, particularly programmatic
- Proven leadership in driving client success
- Solid communication and interpersonal skills
- Ability to analyze data for informed decision-making Deliver high-impact client support and foster a culture of excellence with StackAdapt.